Change Management Policy Overview

The Change Management Policy outlines key roles and procedures for managing changes in your infrastructure and systems. Here are the important aspects of the policy to understand:

Key Roles

• Change Management Owner - This role can be filled by various technical positions such as DevOps, Site Reliability Engineer (SRE), or Security Officer. The role is not tied to a specific job title but rather to the responsibility of overseeing changes.

• Incident Manager - This is a temporary role assigned to the person responsible for managing a specific incident. It is not a permanent position.

Best Practices

• Use Infrastructure as Code (IaC) practices as specified in the policy for managing infrastructure changes

• Follow the detailed procedures outlined in the Change Management Procedures document when implementing changes