How does issue resolution and rescanning work?

Last updated: July 23, 2025

When you mark an issue as resolved in the platform, this status change does not immediately trigger a new scan to verify the resolution. Here's how the verification process works:

Automatic Scans

The system automatically runs scans on a monthly basis. During these scans:

  • If an issue is no longer detected, it will be automatically marked as resolved

  • If an issue is still present:

    • Issues marked as "false positive" or "risk accepted" will remain in that state

    • All other issues will be reopened

Manual Rescans

You can manually trigger a new scan to verify issue resolution. However, please note there is a limit of one scan per week.

Simply marking an issue as resolved does not verify that the underlying problem has been fixed. Wait for the next automatic scan or trigger a manual scan to confirm the resolution.